Training and Information Documents


Lighthouse Services Overview (1.2MB PDF) - This document is used for training program administrators on the benefits of using Lighthouse's services. It helps provide an overview of the program and summarizes benefits of the Lighthouse solution.

Lighthouse Services Brochure (160K PDF) - This document is our one page brochure that summarizes the benefits of the Lighthouse Services solution.

Complaint Process From Start to Finish (340K Word Doc) - This document provides program administrators with an understanding of the Lighthouse process from the receipt of a complaint to its communication to our client's designated recipient(s).

Whistleblower Policy Template (120K Word Doc) - This template can be used by companies in drafting their own internal policy. It assists companies in formatting their policy as well as identifying important elements in a comprehensive policy.

Frequently Asked Questions (41K Word Doc) - This Q&A document will help answer many of the more commonly asked questions about our services.